Terms of Service

By accessing or using the AutoEstimatePro service, website, and applications (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

These Terms constitute a legal agreement between you, either an individual or a single entity ("you" or "your"), and AutoEstimatePro LLC ("AutoEstimatePro," "we," "us," or "our").

We reserve the right to modify these Terms at any time. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

AutoEstimatePro is an AI-powered platform that analyzes vehicle damage from uploaded images and provides repair cost estimates, part sourcing information, and investment analysis.

The Service utilizes artificial intelligence and machine learning technologies to generate assessments and estimates based on the data you provide. While we strive for accuracy, our assessments are intended to be informative rather than definitive. We recommend professional inspection for final repair decisions.

AutoEstimatePro is an independent software platform built to support vehicle buyers, repair professionals, flippers, and insurance decision-makers. Our tools provide AI-generated vehicle damage assessments, repair cost estimates, parts sourcing suggestions, and investment strategy insights.

AutoEstimatePro is not affiliated with or endorsed by any vehicle auction provider, automotive marketplace, repair software, valuation provider, or parts supplier. This includes but is not limited to companies that operate online vehicle auctions, resale platforms, salvage marketplaces, pricing databases, or OEM parts catalogs.

Where applicable, AutoEstimatePro may incorporate data from publicly available sources or third-party APIs to generate informational estimates, including vehicle valuation ranges, parts availability, pricing suggestions, or market comparisons.

All company names, platforms, and trademarks referenced within AutoEstimatePro are the property of their respective owners and are used strictly for descriptive and informational purposes.

All results provided by AutoEstimatePro are for informational use only. No estimates, reports, or recommendations should be interpreted as financial advice, legal advice, or guaranteed valuations. Users are responsible for independently verifying all decisions related to vehicle bidding, purchasing, repair, resale, or insurance.

AutoEstimatePro offers an optional integration with QuickBooks Online ("QBO"), a product of Intuit Inc. ("Intuit"). The following terms apply whenever you connect your QuickBooks Online company file to AutoEstimatePro.

Trademark attribution. QuickBooks, QuickBooks Online, and Intuit are trademarks of Intuit Inc., registered in the United States and other countries. All references to those marks in AutoEstimatePro are made for descriptive and interoperability purposes only.

No affiliation. AutoEstimatePro is an independent third-party application. We are not affiliated with, endorsed by, sponsored by, or in any way officially connected with Intuit Inc. or any of its subsidiaries or affiliates. Intuit makes no warranties about the AutoEstimatePro Service.

Subject to Intuit's terms. Your use of QuickBooks Online itself is governed by Intuit's own agreements, including the Intuit Terms of Service and Intuit Privacy Statement. By connecting QuickBooks Online to AutoEstimatePro, you represent that you have a valid QuickBooks Online subscription and that you have the authority to authorize a third-party application to access the company file you are connecting.

Scope of authorization. When you complete the QuickBooks OAuth flow, you authorize AutoEstimatePro to access and modify your QuickBooks company file on your behalf, strictly within the scopes described in our Privacy Policy ("QuickBooks / Intuit Data" section) — namely sales, customers, items, vendors, accounts, taxes, and COGS. You may revoke this authorization at any time by clicking "Disconnect" inside AutoEstimatePro at Settings → QuickBooks Online or by removing the app from Intuit's Apps page (appcenter.intuit.com/AppManagement). Revocation is effective immediately and stops all further reads and writes against your QBO company file.

Accounting accuracy and review. Sales Receipts, Invoices, Payments, Credit Memos, Bills, Purchases, Checks, Journal Entries (including COGS), and sales-tax breakouts that AutoEstimatePro pushes to QuickBooks Online are generated from the data you enter into AutoEstimatePro (vehicle costs, sale prices, expenses, vendors, tax codes, and account mappings you configure). AutoEstimatePro is a software tool, not a bookkeeper, accountant, tax preparer, or CPA. You are solely responsible for: (i) reviewing and reconciling every entry pushed to your QuickBooks company file; (ii) configuring your Chart of Accounts mapping correctly for your jurisdiction and accounting method; (iii) ensuring that sales tax, 1099 reporting, and other tax treatments are correct for your business; and (iv) backing up your QuickBooks company file before bulk operations. AutoEstimatePro is not liable for accounting errors, mis-postings, mis-categorized expenses, incorrect tax calculations, voided or duplicate transactions, or any tax, audit, or financial-statement consequences arising from the data we push to or read from QuickBooks Online.

No professional advice. Nothing in the QuickBooks integration constitutes tax, accounting, legal, or financial advice. You should consult a qualified accountant or tax professional for any decisions that depend on the accuracy of your books.

Data handling. How AutoEstimatePro stores, retains, and deletes QuickBooks data is described in our Privacy Policy under "QuickBooks / Intuit Data." We do not sell QuickBooks data and do not share it with any third party except as required to operate the integration.

To use certain features of the Service, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

We reserve the right to terminate accounts, remove or edit content, or cancel orders at our sole discretion.

AutoEstimatePro offers various subscription plans and pay-per-use options. By selecting a subscription plan, you agree to pay the subscription fees as described at the time of purchase.

All subscription charges are billed in advance on a monthly or annual basis, depending on the billing cycle you select. You authorize us to charge your designated payment method for all fees incurred.

Subscriptions renew automatically at the interval you selected, and your payment method is charged at the start of each new period, until you cancel. Cancelling stops the next renewal; you keep access for the remainder of the period you have already paid for. To stop a renewal, cancel before that period ends.

Cancel with the provider that bills you, as shown on your receipt — not based on the device you use. A web purchase on an iPhone or Android phone is still a web/Stripe purchase.

• Website (Stripe): Cancel any time from Settings → Billing → Manage billing & cancel (Body Shop members: from the Body Shop dashboard).
• iOS App Store: On your iPhone or iPad, open Settings → your name → Subscriptions → AutoEstimatePro → Cancel Subscription. See Apple's cancellation instructions for other devices or web cancellation.
• Google Play: Open Google Play with the account used to subscribe, then Payments & subscriptions → Subscriptions → AutoEstimatePro → Cancel subscription, or manage it at Google Play subscriptions. See Google's cancellation instructions for help.

Uninstalling the app does not cancel a subscription. The Stripe portal cannot manage Apple or Google Play subscriptions. Cancelling does not by itself refund the current period; follow the refund instructions for the provider that billed you. An approved store refund may end access to the refunded purchase. We do not prorate partial periods for web/Stripe subscriptions; refund requests follow our Refund Policy.

We may change our subscription fees from time to time, but we will provide you with advance notice of these changes. Changes to subscription fees will take effect at the start of the next billing period.

Web/Stripe refunds: Refund requests are reviewed individually and are usually granted. Our Refund Policy sets out how to ask, how quickly we respond, and how we decide — including the cases we always refund in full, such as a report that failed to generate or a duplicate charge. Email support@autoestimatepro.com. We aim to respond within 2 business days. Approved refunds are issued to your original payment method and typically appear within 5–10 business days, depending on your bank or card issuer.

Apple-billed refunds: Request a refund at reportaproblem.apple.com using the Apple Account used for the purchase. Apple decides eligibility and processes refunds under its rules. We can help with technical problems, but cannot issue a Stripe refund for an Apple charge or guarantee Apple's approval or processing time.

Google Play refunds: Use Google Play's refund request instructions with the Google Account used for the purchase. Within 48 hours, you may be eligible to request a refund from Google, depending on the purchase. After 48 hours, Google directs you to the developer: email support@autoestimatepro.com with what happened and your Google Play order ID or receipt if available. You can also contact us for purchases that were not delivered or are not working. We review developer requests individually under our refund criteria and applicable law; Google Play refunds use Google's billing system, not Stripe.

Our web/Stripe refund promises and 5–10-business-day timeline do not apply to store-billed purchases. Apple and Google apply their own eligibility rules and processing times; we cannot guarantee their decisions or timing. See our Refund Policy for provider-specific details and regional exceptions. Nothing here limits any refund or cancellation right you have under the consumer protection law that applies where you live.

The Service allows you to upload, submit, and share content, including but not limited to vehicle images, vehicle information, and damage descriptions ("User Content").

You retain all rights to your User Content, but you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display such User Content for the purpose of providing and improving the Service. This license continues even if you stop using our Service, solely with respect to aggregated and de-identified data derived from your User Content.

You represent and warrant that you own or have the necessary rights to the User Content you submit, and that such User Content does not violate the privacy rights, publicity rights, copyright, contract rights, or any other rights of any person or entity.

While we strive to provide accurate and comprehensive assessments, the Service has certain limitations:

• Our damage assessments rely on the quality, completeness, and comprehensiveness of the images you provide.
• Our cost estimates are based on regional averages and algorithmic predictions that may not reflect the actual costs in your specific location, at specific service providers, or for your precise vehicle condition.
• Our part sourcing information is gathered from third-party sources and may change without notice. Prices, availability, and shipping estimates are point-in-time references and not guaranteed.
• Our investment analyses and valuation estimates are intended as guidance only and do not constitute financial advice. Market conditions, vehicle condition, local demand, and other factors not captured by our system may significantly impact actual values.
• Salvage valuations are particularly subject to variation based on factors our system may not fully capture, including undisclosed or internal damage.

You acknowledge and agree that:

• The Service is intended to be a tool to assist in decision-making but should not replace professional judgment or physical inspection by qualified technicians, appraisers, or other experts.
• You will not rely exclusively on estimates, assessments, or other information provided through the Service for making significant financial, repair, purchase, or other business decisions.
• AutoEstimatePro assumes no responsibility or liability for decisions made or actions taken based on information provided through the Service.
• You are solely responsible for verifying the accuracy of any information received through the Service before acting upon it.

BY USING THE SERVICE, YOU EXPLICITLY ACKNOWLEDGE THE INHERENT LIMITATIONS OF AI-BASED DAMAGE ASSESSMENT AND COST ESTIMATION TOOLS, AND ACCEPT THAT ACTUAL COSTS, VALUES, AND REQUIRED REPAIRS MAY VARY SIGNIFICANTLY FROM THE ESTIMATES PROVIDED.

The Service and its original content, features, and functionality are owned by AutoEstimatePro and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not duplicate, copy, or reuse any portion of the HTML/CSS, JavaScript, or visual design elements or concepts without express written permission from AutoEstimatePro.

Our name, logo, product names, and related marks are our trademarks and may not be used without our prior written permission.

THE SERVICE AND ALL CONTENT, FUNCTIONS, AND MATERIALS PROVIDED THROUGH THE SERVICE ARE PROVIDED "AS IS," WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY FOR INFORMATION, DATA, DATA PROCESSING SERVICES, UPTIME OR UNINTERRUPTED ACCESS, OR ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY, COMPLETENESS, USEFULNESS, OR CONTENT OF INFORMATION.

AUTOESTIMATEPRO DOES NOT WARRANT THAT THE SERVICE OR THE FUNCTIONS, FEATURES OR CONTENT CONTAINED THEREIN WILL BE TIMELY, SECURE, UNINTERRUPTED OR ERROR FREE, OR THAT DEFECTS WILL BE CORRECTED.

SPECIFICALLY, AUTOESTIMATEPRO DOES NOT GUARANTEE THE ACCURACY OF ANY DAMAGE ASSESSMENTS, REPAIR COST ESTIMATES, VALUATION FIGURES, OR PARTS PRICING PROVIDED THROUGH THE SERVICE. ALL ESTIMATES AND ASSESSMENTS ARE PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND ARE NOT GUARANTEED TO REFLECT ACTUAL COSTS, VALUES, OR PROFESSIONAL ASSESSMENTS. WE STRONGLY RECOMMEND OBTAINING A PROFESSIONAL IN-PERSON INSPECTION AND MULTIPLE QUOTES FROM QUALIFIED REPAIR FACILITIES BEFORE MAKING ANY REPAIR, PURCHASE, SALE, OR INVESTMENT DECISIONS.

AUTOESTIMATEPRO EXPRESSLY DISCLAIMS ANY OBLIGATION TO INDEMNIFY YOU OR HOLD YOU HARMLESS FOR ANY LOSSES YOU MAY INCUR BY RELYING ON ANY INFORMATION, ESTIMATES, OR RECOMMENDATIONS PROVIDED THROUGH THE SERVICE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

AutoEstimatePro reports are not intended to meet any regulatory, legal, or insurance industry standards and should not be relied upon as certified repair documentation, appraisal, or legal proof of condition or value.

YOU ASSUME FULL RESPONSIBILITY FOR YOUR USE OF THE SERVICE AND FOR ANY DECISIONS MADE BASED ON ITS OUTPUTS.AutoEstimatePro is not liable for any direct or indirect losses resulting from your reliance on estimates, analysis, or sourcing data provided by the Service.

You acknowledge and agree that all use of the Service is entirely at your own risk. We do not guarantee the accuracy, completeness, reliability, or timeliness of any information provided through the Service.

THE INFORMATION PROVIDED BY AUTOESTIMATEPRO DOES NOT CONSTITUTE PROFESSIONAL ADVICE.You should consult a qualified mechanic, appraiser, or financial advisor before making decisions based on our tools.

AutoEstimatePro is not a licensed appraiser, repair facility, insurance adjuster, or financial advisor. Our estimates and assessments are automated and algorithmic, not professional opinions or recommendations.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL AUTOESTIMATEPRO, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICE.

WITHOUT LIMITING THE FOREGOING, AUTOESTIMATEPRO SPECIFICALLY DISCLAIMS ALL LIABILITY FOR:

• ANY INACCURACIES OR ERRORS IN DAMAGE ASSESSMENTS, REPAIR COST ESTIMATES, VALUATION FIGURES, OR PARTS PRICING PROVIDED THROUGH THE SERVICE;
• ANY DECISIONS MADE OR ACTIONS TAKEN BY YOU OR THIRD PARTIES BASED ON INFORMATION PROVIDED THROUGH THE SERVICE;
• ANY LOSSES INCURRED DUE TO RELIANCE ON INACCURATE OR INCOMPLETE ESTIMATES, INCLUDING BUT NOT LIMITED TO FINANCIAL LOSSES, INVESTMENT LOSSES, INCREASED REPAIR COSTS, OR OPPORTUNITY COSTS;
• ANY DIFFERENCES BETWEEN ESTIMATED COSTS AND ACTUAL COSTS INCURRED FOR VEHICLE REPAIRS, PARTS, OR SERVICES;
• ANY CLAIMS MADE AGAINST YOU BY THIRD PARTIES BASED ON YOUR USE OF OR RELIANCE ON THE SERVICE, INCLUDING INSURANCE DISPUTES, REPAIR DISPUTES, OR PURCHASE/SALE DISPUTES.

YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK, AND THAT YOU BEAR FULL RESPONSIBILITY FOR VERIFYING ANY INFORMATION PROVIDED BY THE SERVICE BEFORE TAKING ACTION OR MAKING DECISIONS BASED ON SUCH INFORMATION.

IN NO EVENT WILL OUR AGGREGATE LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE EXCEED THE GREATER OF $100 USD OR THE AMOUNT YOU HAVE PAID AUTOESTIMATEPRO IN THE PAST SIX MONTHS.

THESE LIMITATIONS OF LIABILITY APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF AUTOESTIMATEPRO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN THEIR ENTIRETY.

You agree to defend, indemnify, and hold harmless AutoEstimatePro, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service.

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

Talk to us first. Before starting a formal proceeding, email support@autoestimatepro.com describing the dispute and the resolution you want. Most issues are settled this way. If we have not resolved it within 30 days, either of us may begin arbitration.

Arbitration. Any dispute that informal negotiation does not resolve will be settled by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, which are incorporated by reference. The arbitration will be conducted in the English language. It will take place in the federal judicial district where you live, or remotely by telephone or video conference at your election — you will never have to travel to attend. Where the AAA Consumer Rules apply, AutoEstimatePro pays the filing, administration, and arbitrator fees those rules allocate to us. The arbitrator's award is final and binding and may be entered as a judgment in any court of competent jurisdiction.

Small claims and injunctive relief. Either of us may instead bring an individual action in small claims court if it qualifies there, and either of us may seek injunctive relief in court to stop infringement or misuse of intellectual property. Neither is a waiver of the arbitration agreement.

30-DAY RIGHT TO OPT OUT. You may reject this arbitration agreement and the class-action waiver below by emailing support@autoestimatepro.com with the subject line "Arbitration Opt-Out", together with your name and the email address on your account, within 30 days of first accepting these Terms. Opting out costs nothing, will not affect your account or your access to the Service in any way, and leaves the rest of these Terms in force.

NO CLASS ACTION: Except where prohibited by applicable law, you agree that dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action, and you waive any right to a jury trial. If this waiver is found unenforceable as to a particular claim, that claim — and only that claim — will be severed from arbitration and heard in court.

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion.

The following provisions shall survive termination: Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law and Dispute Resolution, Use at Your Own Risk, No Professional Advice, and all intellectual property provisions.

These provisions remain in full force and effect even after your account is terminated, deleted, or these Terms are otherwise ended, ensuring continued protection for AutoEstimatePro and continued obligations for you regarding your use of the Service.

AutoEstimatePro operates a customer support SMS messaging program through its live chat widget at autoestimatepro.com. By submitting a message through the chat widget, you acknowledge that our support team may receive an SMS notification of your message and respond through the chat interface.

Program Description: Customer support chat notifications for autoestimatepro.com. Messages are sent in response to user-initiated chat inquiries only.

Message Frequency: Message frequency varies based on your activity and support interactions.

Message and Data Rates: Message and data rates may apply. Check with your mobile carrier for details.

Opt-Out: Reply STOP to any SMS message to opt out of future messages. You will receive a single confirmation and no further messages will be sent.

Help: Reply HELP for assistance, or contact us at support@autoestimatepro.com or call (719) 722-2777.

We do not share phone numbers or messaging data with third parties for marketing or any other purpose. For full details see our Privacy Policy.

If you have any questions about these Terms, please contact us:

Mandatory consumer protections in your country remain applicable where the law requires, including to the warranty, liability and dispute provisions above. Nothing in these Terms excludes rights that cannot legally be waived. Worldwide app availability does not mean every input, currency, vehicle or local market is supported.