Delete Your Account

Open AutoEstimatePro, go to the Account tab, scroll to the bottom and tap Delete account. You will be asked to confirm. Once you confirm, the deletion starts straight away. You are signed out when it succeeds; if an error is shown, retry or contact us.

Sign in at autoestimatepro.com/settings, scroll to Delete My Account, type DELETE in the confirmation box and choose Permanently delete my account.

Email privacy@autoestimatepro.com from the email address on the account and ask us to delete it. We may ask you to confirm ownership of the address before we act. Requests are actioned within 30 days, as stated in our Privacy Policy, and in practice much sooner.

Successful account deletion removes the following from the active account and report systems:

• Your account record — email, name, plan, and any remaining report credits.
• Every damage report and estimate you have generated.
• Stored damage-report photos and supported originals associated with your account.
• Your sign-in credentials, including any Google or Apple sign-in link.

None of this is recoverable afterwards. If you want copies of your reports, download them before you delete the account.

Deletion may wait for an accepted analysis to finish, or fail if a required service is unavailable. It does not erase copies you exported or shared, or immediately purge provider logs and backups. For remaining data or a failed deletion, email privacy support.

• Payment and purchase records. We retain the transaction ledger for completed purchases — amount, date, and the store or processor reference. We are required to retain relevant records for accounting, tax, purchase verification and fraud prevention. Deleting the active account does not delete independent Apple, Google or Stripe records.
• Marketing opt-outs. If you had unsubscribed from marketing email, we keep that suppression record so that we do not email you again in the future.

If you subscribed on our website through Stripe, deleting your account cancels that subscription through Stripe as part of deletion. Verify cancellation with Stripe; if it still shows active or deletion fails, cancel through billing settings or contact support.

If you subscribed inside the mobile app, the subscription is billed by the store and only the store can cancel it. Cancel it in Google Play → Payments & subscriptions → Subscriptions, or in App Store → your name → Subscriptions, before deleting your account. Deleting the app or the account does not stop store billing on its own.

Deletion and privacy requests: privacy@autoestimatepro.com